Think your computerized classroom controls you instead of you controlling it? You're not alone. As schools and corporations continue to expand the use of technology in both the lab and classroom environments, more and more instructors are finding that the lure of computers can be a two edged sword.

While the goal is to use technology to increase student performance and facilitate learning, the danger is having the technology take control of the lab or classroom. The good news is that a relatively new genre of software provides functionality that helps ensure technology is being used appropriately and effectively in a learning environment. These software products are generally referred to as screen sharing, classroom collaboration, or desktop supervision applications.

Variations of classroom collaboration software have been around for several years. In its early forms it was known primarily as a screen-sharing tool. In essence it gave the instructor the ability to project what was on their computer screen to every student's computer screen in the classroom. This was great for demonstrating with the computer but failed to provide true monitoring and control capabilities. In addition, the technology was plagued by slow performance often requiring the use of expensive hardware to overcome network bandwidth issues.

As computer and network technology improved, so too did classroom collaboration software. Today, an instructor can use classroom collaboration software to control and monitor student computers in a number of ways including locking student keyboards, monitors and mice, projecting the instructors screen onto student screens, monitoring the screen activity of one or more students, taking remote control of a student’s computer, sharing a student’s computer screen with the rest of the class, and monitoring chat sessions to name a few.

Best of all, these programs are both affordable and non-invasive. Typically, classroom collaboration software for an entire lab will run under $1,000 and no longer requires special hardware or specialized networks. New compression algorithms reduce the load on the network while at the same time delivering exceptional performance. The advanced technology of classroom collaboration products such as Vision from MasterSolution, ensures that when the instructor projects their screen to the entire class, mouse movement and screen changes occur on the student’s computers at the same time they are being performed on the instructor’s computer.

The improvements in desktop supervision software programs such as Vision can give control of the computer lab or classroom back to the instructor while increasing student performance and facilitating learning in several ways:

Encouraging interaction between student/instructor and student/workgroup, thus stimulating the educational experience
Allowing the instructor to supervise student work without the student knowing, giving the instructor the means to most effectively focus on those students with the greatest needs
Allowing the student to know which points of a presentation are key via special marker tools used by the instructor
Eliminating classroom distractions allowing for better focus & concentration, and leading to improved performance
Building student confidence through personalized tutoring without classroom interruption or without other students knowing
Making the learning experience enjoyable for both the instructor and the student

How Does Classroom Collaboration Software Work?
Classroom Collaboration software is typically used in a computer lab, computerized classroom or media center. The software includes two components: the master module which is usually installed on the instructor’s computer and the client which is installed on each student computer.

The software uses the existing network infrastructure to establish a communications link between the master module and the clients. Most classroom collaboration products run across Ethernet networks ranging in speeds from 10 Mbits to 100 Mbits. However, many schools are now moving to wireless networks and some of the older classroom collaboration products run into performance issues in these environments. New technologies, such as those built into Vision can accommodate wireless networks without a noticeable degradation in performance. In all cases, true classroom collaboration software will require no additional or special hardware or software components keeping the cost and setup time to a minimum.

Classroom Collaboration products use a variety of transmission methods to send information between the instructor’s computer and the student computers. Demonstration or screen sharing modes make use of broadcast or multicast transmission methods. Remote control and supervision modes use unicasting to communicate between the computers. Because broadcast packets are not routable, information sent from the instructor’s computer to the student computers will not be transmitted between network segments connected by a router.

If your school or company’s network is segmented by routers, network traffic generated by the classroom collaboration software will be contained within the network segment the software is installed on. This keeps network traffic to a minimum on other parts of your network.

Because classroom collaboration software is much more than simple screen sharing, the instructor enjoys an element of control not previously realized in earlier forms of the software. A typical scenario for the software used in a lab environment might be as follows (to see a video of the following scenario click here):

1. As class is getting ready to start the instructor locks down the student computers with a simple mouse click from the instructor console. The instructor has the option of locking all computers or selected ones. The lockdown prevents the keyboard and mouse from working and with some software versions will either blank the screen or place an instructor selected graphic on the student screen. This ensures that the student’s attention is directed to the front of the class and not on a computer game, web site or email.

2. When class starts the instructor sends out a request to all student computers asking that the student type in their name. The text entered will identify each computer to the instructor’s console by the student’s name, not the computer name. This is important when monitoring student computer screens, performing remote control or tracking chat sessions.

3. When all names are entered the instructor begins a lesson by initiating a demo or screen sharing mode. This mode displays the activity of the instructor’s computer on the student computer screens in real time. Some classroom collaboration products, including Vision, allow the instructor to display their screen either within a window on the student computers or in a full screen mode. The full screen mode occupies the entire screen of the student computers and locks the mouse and keyboard. Full screen mode is used when you want the student’s full attention without any computer interaction on their part. The windowed mode allows students to work on their computer while they are viewing the instructor’s computer. During a lesson the instructor can easily toggle back and forth between windowed and full screen mode to accommodate the different activities in the lesson.

4. Built in annotation tools can help enhance or reinforce elements of the demonstration. Many classroom collaboration products include tools such as highlighters, redlining, pointers, stamps, freehand drawing tools and the like.

5. After the instructor has demonstrated a task or lesson using the demo mode, the control of the lab computers is given back to the students so they can perform an exercise or work independently on a program. It’s at this point that the instructor’s ability to monitor and control the classroom can become an issue. However, through use of the supervision feature the instructor can easily view the activity of every student’s computer.
With Vision, two supervision modes are available. The first mode allows the instructor to view each student’s computer in a separate window. These windows are tiled across the instructor’s computer so all screens can be monitored simultaneously. Detail is limited but the instructor can quickly get an idea of who is on task and who isn’t. The second mode is full screen supervision where the instructor can view a full size image of a student’s screen. This mode can even be set to cycle to another student’s screen every few seconds.

6. During supervision mode the instructor may want to help a student who is struggling to complete a task. Remote control features in the software make it easy for an instructor to take direct control of a student’s screen from the instructor’s computer. With remote control, the instructor can cooperatively walk the student through a problem or exercise on the student’s computer. The remote control feature also lets the instructor work on a student’s computer and display the resulting activity to the entire class in a real time demo session.

7. After class is completed the instructor can once again put the computers in lock down mode until the next class starts. At the end of the day the instructor can even remotely shutdown all computers without having to visit each computer one by one.

To learn more about Vision classroom collaboration software, MasterSolution is offering a completely free, no obligation version that you can download at our web site by clicking here.

For more information, pricing or a price quote, you can call a MasterSolution account manager toll free at 866-725-7833.

Toll Free: 866.725.7833
Fax: 503.236.6403
email: USinfo@mastersolution.com
2950 SE Stark St. Suite 200
Portland OR 97214
©2003 MasterSolution Inc.